If you own cryptocurrency on another platform or wallet, you can transfer them to your BTCEX wallet for trading. Below is the step-by-step guide:
1. Login to your BTCEX account and click [Deposit] under your nickname in the upper-right corner.2. Select [Deposit Crypto].3. Click the box under Token to select the cryptocurrency you would like to deposit. Here we take USDT as an example.4. Select the Address Type of the deposit network on the right side. Please be extra careful with this step. If your crypto is issued on multiple networks, make sure that the network you selected here is the same as the platform's network you are withdrawing from. If you select the wrong network, you might lose your assets.
As you can see in the above picture, there are three address types in the example of USDT. If the USDT you’d like to deposit is USDT-TRC20, choose the [TRX TRON (TRC20)] address.
The network selection depends on the options provided by the external wallet/exchange that you are making the withdrawal. Please DO NOT select the incompatible address for the cheapest fee option. If you select the incompatible deposit network, you might lose your assets.
5. Now we continue the deposit process with the example of USDT. Click to copy your BTCEX wallet’s deposit address and paste it to the address field on the external platform you intend to withdraw crypto from. Or you can also scan the QR code to complete the process.6. It will take some time to confirm the transaction after your withdrawal request is submitted. The time needed varies depending on the blockchain and its current network traffic. Please be patient for the transfer to be processed.
7. Status and detailed information of your deposit can be found in [Deposit History].In addition to crypto deposits from external wallets, BTCEX also provides crypto purchase services. Please refer to the guide about how to purchase crypto with credit cards.